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HTM Insurance Selects Cognition+ to further their Digital Transformation Strategy

Coburg, Ontario – September 5, 2019 – HTM Insurance Company has selected Cognition+ as a partner to help implement its Digital Transformation Strategy. Cognition+ provides a web-based insurance enterprise platform, which represents the cornerstone of HTM’s Digital Transformation Strategy as they move forward.

Cognition+ provides a number of immediate benefits:

  • Web-based, anywhere, anytime, any device access;
  • Role-based workflows, access and task management;
  • Best-practice processes and usability;
  • Privacy and security, as well as scalability;
  • Application programming Interfaces for extendibility;
  • Standardized document retention and creation.

Over the longer term, Cognition+ will provide heightened access and insight into the company’s data, optimize data entry and retention, while enabling real-time transactions with third parties. The Cognition+ solution works in tandem with HTM’s current implementation of the Insurance Business Solution (IBS) that will allow the HTM team to move their digital transformation project consistently forward.

“We’ve been a strong supporter of Cognition+ and are impressed with the direction they are leading the mutual community. The new Cognition+ solution is set to streamline our operations by creating efficient processes which will improve the speed, quality and accuracy of our business transactions. Further, the analytics tool helps us understand our business better than ever before.”, stated Alec Harmer, President & CEO of HTM Insurance Company”. “Cognition+ is leading us down the path where we will be able to provide a fully digital experience for all our members and sales force, which is where we want to be. We look forward to continuing to work with the Cognition+ Team in the future as they work to provide their mutual customers with a leading insurance system. In my 36 years of experience, the best long-term solutions for the mutuals are the ones that are built by the mutuals … for the mutuals.” added Alec.

“It’s inspiring to our teams to be working with the mutual community and delivering solutions that ensure they will continue to support their local communities. The mutual insurance model is a great example of how local businesses can support communities, allowing them to continue to thrive. HTM is a great example of how the ‘forward thinking’ approach has kept mutuality growing for more than 100 years, while many other businesses have failed or merged. Providing efficient and cost-effective insurance software is Cognition+’s sole purpose. One that we have taken very seriously for the past 26 years. We’re looking forward to providing a seamless implementation project in this initial phase, and are excited to continue to work with our community on evolving further digital solutions across the insurance paradigm.”, stated Randy Straeten, President & CEO of Cognition+.


About Hamilton Township Mutual

HTM Insurance Company, located in Cobourg Ontario, has been committed to providing great service to its policyholders and agent/broker partners since 1898 by committing to a professional and community-based approach.  HTM is a strong mutual insurance company, devoted to providing their community with security through superior products and caring professional service.  Using long-range planning coupled with the use of innovative technology; HTM continues to build strong relationships within their own community and the mutual family. For more information, visit


About Cognition+

Cognition+ is an innovative software provider which has a fully integrated insurance back-office solution, which is used by thirty-two Mutual Insurance Companies across Canada. Cognition+ has a proven track record with a focus on client requirements and product quality. Cognition+, established in 1996, is wholly owned by Canadian Mutual Insurance Companies with the mission of providing comprehensive and flexible solutions for its clients.

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