Transformational Change Project Culminates with Launch of Cognition+

Mutual Concept Computer Group’s transformational change project has culminated with the rebranding of MCCG to Cognition+ and the launch of their next-generation insurance solution, also known as Cognition+.

Over the past three years, Cognition+ has focused on establishing a new governance model, new processes and new team members in order to create a new insurance solution for its community. The new Cognition+ solution is an enterprise insurance web application for managing insurance operations and is the third generation product by Cognition+. Implementation projects initiated across their client community in 2019 will continue throughout 2020. This product and the brand launch were communicated to its community of mutual insurance companies at the Westmount Cineplex Theatres and via live video streaming to over 250 in-participants across over 30 mutual insurers with a live demonstration of the product, including the product roadmap.

“We’re very pleased by the positive reception from our clients to our name change, the transformational changes that we’ve introduced to our company, and the excitement around our new product, Cognition+,” said Randy Straeten, CEO of Cognition+.

“We are starting implementation projects with the Automobile line of business, and are delighted with the initial response from our clients to this product. The ability for both their current IBS® instance and the Cognition+ instance to co-exist – utilizing a similar database – is easing the transition process and ensuring there is no need for a large-scale data conversion project. Our teams are working together to finalize the rollout approach for our entire community. Mutual Concept Computer Group started out as just that; a concept. Born in the backroom of a mutual with two people working tirelessly to improve the way that mutuals do business – but MCCG has come a long way from those humble beginnings. The Mutual Concept Computer Group brand served us well for over two decades and we are grateful to everyone who supported us along the way. Currently, with 85+ staff, MCCG is putting our next-generation web-based insurance application into production. Now, it is time for us to introduce our new brand:”

He added: “We believe that Cognition+ encapsulates everything that we are and everything that we strive to be: knowledgeable, strong, experienced, innovative and forward-thinking.”

“Cognition+ (formerly Mutual Concept Computer Group Inc. or MCCG) has been a proud provider of innovative solutions working in collaboration with the mutual insurance community for over twenty-five years,” said Steve Goris, Vice President – Innovation at Cognition+. “The business of insurance and insurance technology has evolved significantly over that time, and increasingly requires insurance carriers to offer the right digital experience to the right consumer at the right time. Today, the Cognition+ team is very excited to be introducing the next-generation experience for the property and casualty insurance industry.

The next-generation solutions offered by Cognition+ will provide an unparalleled user experience, optimize automation, and deliver an insurance platform to serve the diverse needs of our client community.

The Cognition+ team and our client community will realize significant benefits by implementing best practices, utilizing standards and leveraging leading technologies that will assist to automate the insurance lifecycle by delivering intuitive workflows, powerful search capabilities (including full-text and document searching), second-to-none document generation as well as document distribution capabilities. The solution has been designed to provide a secure environment that will help our client community extend a digital experience to their teams, to their distribution channels, to their customers and beyond. The Cognition+ team is uniquely committed to helping our client community thrive within the insurance marketplace and continue to exceed their client and community expectations.”

Cognition+ is an innovative software provider which has a fully integrated insurance back-office solution, which is used by thirty-two Mutual Insurance Companies across Canada. Cognition+ has a proven track record with a focus on client requirements and product quality. Cognition+, established in 1996, is wholly owned by Canadian Mutual Insurance Companies with the mission of providing comprehensive and flexible solutions for its clients.