Skip to main content

My Mutual Insurance goes live on the Insurance Business Solution (IBS®)

Waldheim, Saskatchewan – March 19, 2019 – My Mutual Insurance successfully completed their implementation of the Insurance Business Solution (IBS) as their enterprise back-office. The IBS product provides My Mutual with a fully integrated solution for their insurance operations including a technology path as they welcome digital changes in the industry. My Mutual and Cognition+ have partnered together as they share similar values and a long-term technology vision that aligns with their community and supported their broker partners.

“My Mutual’s vision is to continue to place value on people and we have made some significant changes to our operations to further that goal. Embracing technology has provided us with opportunities to serve our policy holders and brokers more effectively. Cognition+ has been the avenue we have chosen because of their efficient back-office system. We are excited to continue growing with Cognition+ in our endeavor to be a technologically advanced insurer,” stated Valerie Fehr, President & CEO of My Mutual.

“We’re thrilled to see My Mutual go live in early 2019 with the IBS solution because they represent a great initial start in the Western Canadian marketplace. They come from a unique legacy system and they have a unique way of doing business. I believe this project shows the flexibility of the solutions built by Cognition+ and highlights the great teamwork by both My Mutual and Cognition+. Having completed My Mutual’s conversion to the IBS database, it will be very exciting to see My Mutual begin to adopt further Cognition+ solutions as we move our client base further onto the web. This will enhance the digital customer experience and improve business analytics with Cognition+ Insurance Analytics. The future looks bright for the Canadian Mutual Industry, and we’re excited to work with our growing community,” said Randy Straeten, President & CEO of Cognition+.


About My Mutual

My Mutual, located in Waldheim, Saskatchewan, has been committed to providing great service to its policyholders and broker partners since 1894. Putting people first has been the goal of My Mutual and it has been a privilege to provide security through insurance to the people of Saskatchewan. My Mutual is proud of its mutual heritage, Western roots and its relationships with the broader Mutual Insurance Community.


About Cognition+

Cognition+ is an innovative software provider who has a fully integrated Insurance Business Solution (IBS) that is successfully implemented in 30 mutual insurance companies across Canada. Cognition+ has a proven track record that can be attributed to a focus on client requirements and product quality. Cognition+, established in 1993, is wholly owned by Canadian Mutual Insurance Companies with the mission of providing comprehensive and flexible solutions for its clients. For more

More Press Releases

L&A Mutual to Adopt Cognition+ Insurance Platform


Cognition+ Introduces HCAI Integration for Auto Claims


Carleton-Fundy Mutual Selects Cognition+ to Transform Their Insurance Business Operations 


Stanley Mutual “goes live” with the Cognition+ Platform


Mutuelle d’Assurance en Église to adopt the Cognition+ Platform