Customer Success

West Wawanosh Mutual continues their Digital Transformation by Implementing Cognition+ for Underwriting

Goderich, Ontario
September 13, 2022
2 min
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West Wawanosh Mutual Insurance Company announces that they have completed their Underwriting implementation of the Cognition+, enabling Commercial and Farm lines of business to complement their Automobile and Personal Property products already on the Platform.

Completed on time and within budget, the implementation marks a key next step in their digital transformation.

Cognition+ provides immediate benefit to the underwriting team by improving workflow and efficiency through Task Management, while a standard suite of APIs can empower their sales channel via Broker Connectivity Solutions. With the development of more sophisticated underwriting methods, it is crucial that the sales channel has direct access to generate quotes and submit new business digitally. This will lead to future opportunities for digital collaboration between all parties and simplify the onboarding of new staff and partners for West Wawanosh.

Introducing Farm and Commercial lines of business through Cognition+ was an extremely smooth project as it layered into the existing platform and was very easy for our team to adopt. I was particularly pleased to see how three underwriters new to our company easily transitioned to the Cognition+ Platform, demonstrating how intuitive and easy the system is to use. We have a great relationship with Cognition+ and are pleased with the direction and leadership they provide to the mutual community as we digitalize our operations to improve stakeholder communication and access to information. We look forward to unlocking even greater efficiencies when we complete our Claims and Broker Connectivity implementations in 2023,” says Cathie Simpson, President and CEO of West Wawanosh Mutual Insurance Company.

West Wawanosh has been a great supporter of the Cognition+ vision and this is apparent through another successful milestone in their adoption of the Cognition+ Platform. Working with progressive mutuals like West Wawanosh enables our company to deliver on-time and to a high level of customer satisfaction while gaining additional insight to continuously advance our product. Their commitment to improving Policyholder and Sales Channel support is evident through the work they’ve completed and their near-term plans for connectivity,’ confirms Matthew Scott, President and CEO of Cognition+ Inc.

About West Wawanosh Mutual Insurance

West Wawanosh Mutual Insurance Company was established in 1879 by a group of farmers who believed that they were stronger together than individually. Over the years, West Wawanosh Mutual Insurance Company grew to offer its policyholders exceptional farm, residential, auto and commercial insurance, but the belief that we are stronger together has remained the same.

For more information visit www.wwmic.com

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