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Privacy Policy

Your Choice

We collect personal data that you volunteer online, or when you make use of, or register for, our activities and services. In addition to this, we may collect personal information required to satisfy legal, government, and regulatory obligations. This information will be used by Cognition+ to contact you regarding your area of interest. We may also use meta-data, which does not identify individuals, in order to develop and enhance Cognition+’s services and products.

If you supply us with your contact information, you may request this information to be removed from our data store by emailing your request to privacy@gocognition.com.

Information Sharing

We do not sell the personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.

Links On Our Website

Our website also provides a number of links to third-party sites. Cognition+ assumes no responsibility for the information practices of sites you are able to access through our site. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.

Confidentiality and Security

Cognition+ maintains physical, electronic, and administrative safeguards that are appropriate to the type of personal information we obtain from you. Parties who have access to personal data are required to respect the confidentiality of personal information and handle it responsibly.

Online Web

Cognition+ will protect your privacy in accordance with this privacy policy and applicable law.

Log Files

Our web server logs all requests including IP address, browser type, referring page, platform, file accessed, and date/time information.  Log files are used in the course of server maintenance, troubleshooting, and investigation of malicious or fraudulent use of the web site.  Vistors that wish to maintain the privacy of their IP address(es) can choose to conduct business with Cognition+ by telephone or in person.

Cookies

This website uses persistent cookies within visiting browsers to enable the functions of the website and for tracking performance. Specifically, cookies are used the following ways:

  • Preserving and expiring visitor sessions on the site (e.g. keeping visitors signed-in after authenticating or preserving data between steps of a process; and ending the session after a period of inactivity)
  • Storing font size preferences on the site
  • Enabling web analytic tools (such as Google Analytics)

Cookies are used anonymously and without storing Personally Identifiable Information (PII). Visitors that wish to opt-out of cookies should review the help documentation for their browser software to decline or selectively decline cookies. Note that declining cookies may adversely impact site performance.

Google Analytics

This website uses Google Analytics to track performance. Google Analytics uses persistent cookies to track visitor sessions, visitors across multiple sessions, and referral sources to our sites. We also track the performance of promotional links to our site using Google Analytics. In compliance with the Google Analytics Terms of Service, at no time is personally identifiable information (PII) passed to Google Analytics. Note that Google Analytics stores its data within the United States of America and is subject to US laws. Those wishing to opt out of Google Analytics data collection should use the Google Analytics Opt-out Browser Add-on.

Privacy Questions

If you are aware of any inaccuracy or changes in the personal information we have about you, please contact Cognition+ through our website here, or by emailing us at privacy@gocognition.com

If you have a complaint or concern about Cognition+’s information-handling practices, we encourage you to let us know. In most cases, Cognition+ staff will be able to address your concern. For any inquiries about Cognition+’s privacy practices, please contact Cognition+ via email at privacy@gocognition.com or by phone 519-432-8553 x0 (and request privacy officer)